BetnFlix support

BetnFlix customer support

I found a live chat access button at the top of every page on the BetNFlix site. Clicking or tapping on this opened the live chat window and I was greeted by a chatbot that could automatically answer questions on certain subjects. I waited for a live agent and about 5 minutes later one appeared.

The agent that I chatted with was very polite and wanted to help me and I found that they were knowledgeable as well. This was a consistent theme as I tested live chat on a few more occasions. The only drawback was that live chat is not 24/7.

I also tested the response using email. At the foot of the page, there is a “contact us” link and this reveals the email address. Most of my email requests were responded to in a few hours. Again, the replies were courteous and professional. I got the answers quickly.

It is vital that customer support is available and efficient with gambling sites and this was certainly the case at BetNFlix. My experience with the customer support team was always a good one. They knew their stuff and were always willing to help me.